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Let's design better

Digital products and services are central to our lives. But too often they frustrate us, distract us, or fail to deliver what we actually need.

Together we can change that.

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Service Design

Designing backstage processes and the frontstage experience, across digital and non-digital touchpoints.

User research

Discovery research, co-design, concept testing, usability testing and everything in between.

Capability building

Training, mentoring and coaching for teams adopting user-centred and agile approaches.

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Recent posts

The stars that guide the sailboat

Posted: 11 June 2021 by Alastair Lee

Picture the scene. There’s a Miro board, with a sketchy picture on it. It features a sailboat on the ocean, an anchor dragging along the seabed,…

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