Helping Children’s Services triage new referrals
Client: B&NES Council
Let's design better
Digital products and services are central to our lives. But too often they frustrate us, distract us, or fail to deliver what we actually need.
Together we can change that.
Recent work
Aligning product strategy with user-needs
Client: Parmenion Capital Partners
Panda’s careful and open approach to user research, with a clear set of goals and regular updates to stakeholders, has really helped us shape the roadmap for our product.
Ben Dunn - User Experience Lead, Parmenion Capital Partners
Services
Service Design
Designing backstage processes and the frontstage experience, across digital and non-digital touchpoints.
Product strategy & design
From insight and strategy, to design and delivery. Improving existing products or inventing new ones.
User research
Discovery research, co-design, concept testing, usability testing and everything in between.
Capability building
Training, mentoring and coaching for teams adopting user-centred and agile approaches.
Recent posts
Miro templates: From needs, to ideas, to assumptions.
Posted: 4 March 2021 by Alastair Lee
Over the last month we have been working with nine charities to help them refine and test their ideas for improving their digital offer. It’s…
People over process
Posted: 2 July 2020 by Alastair Lee
User-centred design, agile development, design thinking, scrum, kanban, journey mapping and all the rest. We are as guilty of using these words…
From me, to we
Posted: 21 April 2020 by Alastair Lee
The formation of this company has been a long time coming. I left my last full time job in 2013. I had spent five years managing the digital…