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Your extended team

We’re a collective of top-flight researchers, designers and developers based in Bristol.

Read our back story

How we deliver

Carefully selected teams

Our model enables us to select the right team for your project from our carefully curated network of associates.

Focused on outcomes

Everyone is focused on the outcome. The outcome you want. An outcome worth working on.

Grounded in an understanding of users

Success is defined by the behaviour of users. So it pays to involve them at every stage of the design process.

Excited by what’s just now possible

What technology can do and how people behave is changing every day, presenting new opportunities to make an impact.

Working in sprints

Yep. We do the agile thing. Some of us have been doing it for almost 15 years.

Playing nicely

We recognise that we need the expertise of our clients and their partners to deliver outcomes, so we like to collaborate.

Making a difference

Tackling climate change and reducing inequality would be great. But improving your user experience is fine too. Maybe we can do both?

Clients say…

Working with Al and the Panda team has been a really rewarding and positive experience. They were knowledgeable, approachable and worked well with us, taking into account our specific service needs

Elliot Davies - Principal Social Worker, Bath & Northeast Somerset Council

The Panda team asked very useful strategic questions for products that are in the embryonic stage, considering not just users but the business viability.

Julius Baghdadi - Director, Octopus Energy Hatchery

Our people

Meet the Pandas

Dave Ellender profile pic

Dave Ellender

A highly respected and experienced researcher and strategist who’s worked with a range of government departments and businesses. He co-founded the popular UX Bristol conference and regularly speaks at conferences on user research techniques. (As evidenced by the picture!)


Ben Hayes

Senior UX designer/researcher. Happy running stakeholder workshops, user testing sessions or mentoring junior teammates. His background in both technical and creative roles gives him a holistic perspective on design. Worked on projects for Samaritans,, Bristol City Council.

Dr. Patricia Lucas

Dr. Patricia Lucas

Expert researcher/designer with a background in academia, with expert knowledge of health and social care services and evaluation design.  Previous clients include Historic England, Torfaen Council, National Institute for Health Research, and Nesta.


Will Scott

A researcher/designer with 12 years experience delivering complex experience design projects for clients like LSE and Bardardos. Using his front end development skills, Will can quickly turn research insight into coded prototypes to test with users.


Designing Better

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